Support ticketing system with public submission
Multi-category support tickets (sales, support, press, security, careers, general) with rate-limited public submissions, threaded staff replies, and platform-admin triage.
We ship continuously. Below is the highlight reel โ major releases over the last six months, with enough detail to know whether each one matters to your team.
Multi-category support tickets (sales, support, press, security, careers, general) with rate-limited public submissions, threaded staff replies, and platform-admin triage.
All public-facing email surfaces now use a click-to-reveal obfuscation pattern that keeps the literal address out of crawled HTML, behind a single brand inbox.
Async screeners score natively in multiple languages with no English fallback. New heuristics flag tab focus loss, audio replay attempts, and unusual response cadence.
Optimistic reorder lands before the network round-trip even on large boards. Background sync reconciles silently.
Define salary bands per role and level, run merit cycles with manager-driven proposals and finance approval, and watch a continuous pay-equity report flag drift.
Configurable review cycles with peer/manager/self/upward channels, calibration sessions, and competency frameworks per role family.
Track laptops, badges, and equipment with printable QR labels. Signed handovers, repair logs, and depreciation schedules built in.
Central document library with templates, e-signature workflows, version history, and per-document-type retention windows for GDPR alignment.
Developer platform out of beta โ webhooks for major platform events, scoped API tokens, public jobs endpoint, and signed payloads with retries.
Each tenant gets a CDN-cached, brand-themed careers site at their custom domain with SEO-clean job pages and JSON-LD markup.
Living org chart that respects role visibility, plus headcount-planning views for managers to model team growth against budget.
Pre-built dashboards for hiring, time-to-fill, pipeline health, and DEI plus a no-code builder for custom reports across every module.
Configurable accrual policies per country and role, manager approval flows, and a team calendar with conflict warnings.
Templated onboarding journeys per role with task assignment, document collection, asset issue, and milestone check-ins.
Installable PWA on iOS Safari and Android with offline drafting of candidate applications and push notifications for stage updates.
Native UI translations for English, Spanish, French, German, Portuguese, Italian, Arabic, Hindi, Chinese, Japanese, and Korean.
If-this-then-that automation across the platform: pipeline events trigger emails, webhooks, or assignments without leaving the product. Slack and Teams actions on the roadmap.
Every data-touching staff action (candidate viewed, stage changed, exported, role assigned) lands in a searchable, exportable audit log.
Two-way Google Calendar sync with conflict detection, ICS invites, and a self-serve interview-slot scheduler for candidates. Outlook / M365 on the roadmap.
Optional, segregated EEO collection with configurable retention windows and strict separation from hiring decision data.
Per-job scoring rubrics that the AI follows transparently โ every score links back to the criterion and the evidence in the application.
The original ATS โ drag-and-drop pipelines per job, configurable stages, saved views, bulk actions across hundreds of candidates at a time.
Want a heads-up when we ship something big? Email and we'll add you to the list.